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retellai.com
WINTER 2024

retellai.com

Moderate AI visibility with 33 of 48 criteria passing. Biggest gap: rss/atom feed.

Customer SupportBPO & Outsourcing
65/100
F
Citation Avg
Answer Readiness
~40% weight
8/10
Content Structure
~25% weight
8/10
Trust & Authority
~15% weight
6/10
Technical Foundation
~10% weight
5/10
AI Discovery
~10% weight
8/10

Verdict

Moderate AEO readiness at 65/100 with significant gaps to address. Key strengths include llms.txt File, Clean, Crawlable HTML, and Original Data & Expert Analysis. Priority gaps: RSS/Atom Feed, Speakable Schema, and Creator Transparency.

#330of 26585
#4of 58 in Customer Support
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How to Improve

Current
65/100
Projected
84/100
36Total Fixes
10Quick Wins
~60hEst. Effort
Quick Wins
Create /llms.txt fileAdd question-based headingsConfigure robots.txt for AI crawlersImplement semantic HTML5 elementsAdd ai.txt and content licensingAdd visible date signalsAdd first-hand experience signalsClarify entity boundariesReduce extraction frictionReduce document weight
Create /llms.txt file
critical|low
Add llms-full.txt with extended content
medium|low
Reduce render-blocking resources
critical|medium
Configure robots.txt for AI crawlers
high|trivial
Add internationalization signals
critical|medium
Reduce document weight
high|low
Improve server response efficiency
medium|low
Create complete sitemap.xml
low|low

Top Opportunities10

Write 20-25 word self-contained answer sentences immediately after each H2 heading. 72.4% of AI-cited posts use this pattern - it gives engines a ready-made snippet to quote.

Place a concise 40-80 word answer block in the first 300 words of each page. Avoid throat-clearing openers like "In this article..." and lead with the answer.

Create a dedicated FAQ page with FAQPage schema markup. Cover common questions about your products, services, and industry to become a direct answer source for AI engines.

Rewrite multi-clause sentences into single-claim statements under 20 words. Pages with Flesch-Kincaid grade 16 outperform grade 19 in citation rates.

Add Organization schema with consistent name, address, phone (NAP). Include sameAs links to social profiles and authoritative directories to strengthen entity recognition.

Define the primary entity in the first 500 characters, use consistent terminology (same term 70%+), and add "unlike X" signals to help AI engines distinguish your topics.

Include dateModified schema, visible last-updated dates, and time elements on content pages. Fresh content signals help AI engines prioritize your pages over stale alternatives.

Write self-contained definition sentences and single-claim statements that AI engines can quote directly. Avoid pronouns like "this" or "that" at the start of answer paragraphs.

Show direct use, testing, implementation, or lived experience with concrete observations, examples, screenshots, and lessons learned.

Ensure every question-format heading (H2/H3) is followed by a direct answer paragraph. This pattern is ideal for AI engine snippet extraction.

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Site Pages

www.retellai.com/changelogC55
Platform Changelogs | Retell AI
www.retellai.com/resources/embed-nps-csat-questions-live-...D41
www.retellai.com/integrations/ring-centralF35
Connect AI call agent to Ring Central
www.retellai.com/glossary/speech-analyticsD40
Speech Analytics
www.retellai.com/case-study/tripleten-ai-call-automation-...D40
Retell AI
www.retellai.com/industry/logisticsF32
Logistics Companies Voice AI Solutions | Retell AI
www.retellai.com/features/call-transferF34
Streamline Calls with AI-Powered Call Transfers | Retell AI
www.retellai.com/comparisons/retell-vs-thoughtlyD45
Retell vs Thoughtly: AI Voice Agents Compared
www.retellai.com/comparisons/retell-vs-play-aiD46
Retell vs Play AI - AI Phone Agent Comparison
www.retellai.com/features/navigate-ivrF35
Effortless IVR Navigation for AI Agents | Retell AI
www.retellai.com/partner/solvenF34
Retell Certified Partner | Solven
www.retellai.com/partner/6omb-voice-aiF33
Retell Certified Partner | 6omb Voice AI
www.retellai.com/customersF34
Retell AI Customers | Case Studies & Success Stories from Industry Leaders
www.retellai.com/app-partner/llamada-ipF32
LLAMADA IP | Retell AI APP Partner
www.retellai.com/changelog/agent-transfer-mcp-clientF31
Agent transfer, MCP Client, Static IP and more
www.retellai.com/changelog/simulation-testing-now-live-fo...F32
Simulation Testing Now Live for All Agents
www.retellai.com/app-partner/cloudonixF32
Cloudonix | Retell AI APP Partner

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