Strong AI visibility with 44 of 53 criteria passing. Biggest gap: content licensing & ai permissions.
customer-supportCustomer Support OutsourcingVerdict
Good AEO fundamentals scoring 82/100 with room for optimization. Key strengths include llms.txt File, Q&A Content Format, and Comprehensive FAQ Section. Priority gaps: Content Licensing & AI Permissions, First-Hand Experience Signals, and Answer-First Placement.
How to Improve
Update robots.txt to explicitly allow AI crawlers and include sitemap directive.
Implement hreflang tags and lang attributes so AI engines serve the correct language version when answering queries.
Minimize blocking scripts and stylesheets in <head> to improve content availability for AI crawlers.
Trim oversized HTML, excessive DOM nodes, and large inline payloads that slow AI crawlers.
Ensure clean, well-structured HTML with proper meta tags, HTTPS, and parseable content for AI crawlers.
Generate a comprehensive sitemap with lastmod dates for all important pages.
Optimize compression, cache headers, redirect chains, and HTML payload size for faster AI crawler access.
Top Opportunities10
View allPlace a concise 40-80 word answer block in the first 300 words of each page. Avoid throat-clearing openers like "In this article..." and lead with the answer.
Write 20-25 word self-contained answer sentences immediately after each H2 heading. 72.4% of AI-cited posts use this pattern - it gives engines a ready-made snippet to quote.
Show direct use, testing, implementation, or lived experience with concrete observations, examples, screenshots, and lessons learned.
Include "our analysis", "our data", "our testing" phrases backed by original research or proprietary data. 52.2% of AI-cited posts contain owned data signals.
Add Organization schema with consistent name, address, phone (NAP). Include sameAs links to social profiles and authoritative directories to strengthen entity recognition.
Define the primary entity in the first 500 characters, use consistent terminology (same term 70%+), and add "unlike X" signals to help AI engines distinguish your topics.
Create an /ai.txt file specifying AI usage permissions and add license schema to your structured data. Clear licensing signals help AI engines understand how they can use your content.
Wrap images in <figure> elements with descriptive <figcaption> tags. Write alt text with 5+ words that describes the image content, not just "image" or "photo".
Rewrite pages to solve the visitor task quickly and concretely. Reduce generic intros, search-first filler, and CTA interruptions before the first useful answer.
Shorten sentences to under 25 words, use active voice in lead paragraphs, define jargon inline, and avoid hiding content behind accordions or display:none.